Can I cancel my order after I've made a purchase on the website?
We offer immediate order cancellations up to a limit of 24 hours after purchasing from our retail store - so if you change your mind within that time simply send us a message and we'll cancel and refund you in full right away.
How do I return or exchange an item?
Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all unused & unwashed items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We are confident our premium custom product selection will meet or exceed your expectations, but if you want to make a return - please contact our support team at email@example.com and we will respond within 24 hours to assist with options.
What types of Payment do you accept?
We accept all major credit cards, Paypal, ApplePay, GooglePay and more.
What are your shipping options?
Depending on your location, we use all major shipping companies to guarantee the fastest, most affordable delivery. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item, please contact us within the first 7 days of receiving that item and we'll work it out with you. firstname.lastname@example.org
Where do you ship from?
We ship all products from our head office in Sherwood Park, Alberta, Canada.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless of how far they go.